Frequently Asked Questions
Most frequent questions and answers
Shipping and returns ?
aurarua™ ships anywhere in the United States, and to all US territories and military APO/FPO addresses.
Please contact support regarding returns and they will provide you with a shipping label for you to use. In some cases a e-Gift Card or an Exchange Voucher when an exchange is initiated.
Sizing ?
Each design will have detailed information about sizing and measurements. For rings, we use US size charts. Contact support for a printable PDF size chart.
Products ?
aurarua™ sells and produces several types of jewelry. Each design will have detailed information listed about the material used.
Payments ?
The following credit cards are accepted for online shopping: Visa, Master, Amex, and Discovery. We also offer Google pay and Apple pay at checkout. Paypal is additional option.
Security ?
Your account ?
A link to your personal account can be found at the bottom of each page. Your dashboard will show all orders, address,es and login information for your account.
Promotions and discounts ?
aurarua™ runs promtions from time to time. Follow us on social media for product updates, promotions and at time discounts.
How to become an ambasedor ?
aurarua™ Trendsetter program is by invitation only™. A link can be found at the bottom of each page. Use that to sign up and your request will be verified and processed within 24 hours.